Beginning A Successful Phone Conversation

No matter what your situation is, it can be hard to get started on a phone conversation. Some situations are even harder than others. Here are some ideas to assist you with initiating a phone call.

1. Beginning a phone conversation can be difficult especially when you are not familiar with the person you are calling. For the purpose of these tips, I am going to make the assumption that you will be talking with a stranger or near-stranger and that you wish to get to know this person a bit better.

2. To start with, you should naturally be cordial on the phone. Why is it important to be polite and friendly? The way you behave will influence the way the other person behaves.

3. There are some serious restrictions when starting to talk to someone you just met. Stay away from controversial topics like politics and religion. These are surely worth talking about, but save them for a future discussion.

4. It’s a good idea to know a little something about the person you will be talking with before you place your call. If you find out that the person you are calling is a stockbroker, for example, you could have a few light comments about the stock market ready. Chat about a topic they care about in a genuine way to help the other person feel comfortable talking to you.

5. Remain optimistic and avoid being critical. It is never fun to listen to someone whine and complain. This is especially true the first time you ever speak with a person. It’s perfectly fine to have an ex-girlfriend that treated you poorly, but don’t tell the person you are calling!

6. Show respect toward the other person and consider their schedule. If you happen to call at an inopportune time, be sure to ask when would be better or give the person the option of returning your call.

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